Privacy Policy for NCS Shutters

Last updated: February 3, 2025

Introduction

NCS Shutters ("we," "our," or "us") is committed to protecting and respecting your privacy. This policy explains how we collect, use, and protect any personal information we receive from you when you use our website.

Who We Are

NCS Shutters is a British manufacturer of security roller doors based in Newquay, Cornwall. We can be contacted at:

NCS Shutters Unit 1 Matthews Farm Newquay TR8 4PP United Kingdom

Phone: 01872 510123 Email: ncs.shutters@gmail.com Business Hours: Monday to Friday, 8:30 AM to 5:00 PM

Information We Collect

We collect information about you when you:

Visit our website
Contact us through our website
Request a quote
Place an order with us

The personal information we collect might include:

Name and contact details
Email address
Phone number
Installation address details
IP address and information regarding your visits to our website

How We Use Cookies

Our website uses cookies to improve your browsing experience and help us understand how visitors use our site. We use:

Essential Cookies

These cookies are necessary for the website to function properly. They cannot be switched off in our systems.

Analytics Cookies

We use Google Analytics and Meta Pixel to collect information about how visitors use our website. These cookies help us:

Understand which pages are most popular
See how visitors move around the site
Identify if visitors encounter any errors
Measure the effectiveness of our advertising

Cookie Control

You can choose to accept or decline cookies. If you decline all cookies, this may prevent you from taking full advantage of our website's features however if you have any questions about our product which is not shown due to you choosing to decline cookies then please get in touch with the team and we will be happy to help you.

To opt out of specific cookies:

Click the "Cookie Settings" button in our cookie banner
Select your preferences for each category
Save your choices

How We Use Your Information

We use your information to:

Process your orders and provide our services
Respond to your enquiries
Improve our products and services
Send you communications you have requested
Comply with our legal obligations

Data Security

We take appropriate measures to ensure your information is secure. We limit access to your personal information to those employees who need to know it to perform their jobs.

Data Retention

We keep your personal information only for as long as necessary to:

Provide our services to you
Comply with legal requirements
Support business operations

Your Rights

Under UK data protection law, you have rights including:

The right to access your personal data
The right to correction
The right to erasure
The right to restrict processing
The right to data portability
The right to object

Third-Party Links

Our website may contain links to other websites. We are not responsible for the privacy practices of these websites and encourage you to read their privacy statements.

Changes to This Policy

We keep our privacy policy under regular review and will place any updates on this webpage. This privacy policy was last updated on February 3, 2025.

How to Contact Us

For any questions about this privacy policy or our privacy practices, please contact us at:

Mr Neil Cobb NCS Shutters Unit 1 Matthews Farm Newquay TR8 4PP United Kingdom